Your reviews are
costing you
customers.
We put together a free toolkit that shows you exactly what to do — for restaurants, salons, contractors, and local businesses. No pitch. Just the steps that actually work. No pitch. Just the steps.
No spam. Unsubscribe anytime. We’re local — we respect your inbox.
Four tools your team
can use starting today
Every piece is print-ready and designed for real business owners — not marketing people.
Negative Review Triage Flowchart
A step-by-step visual guide showing your staff exactly what to do when a bad review appears. Is it fake? Should you respond publicly? Can you move it offline? Every decision mapped out clearly.
Best use: Print and pin in the break room. Staff handle review crises without you getting involved.
Manager Weekly Checklist
A printable weekly and monthly tracking sheet covering review monitoring, staff accountability, and platform reporting. Gives your manager something concrete to own.
Best use: Print, clip to a $1 clipboard, hand to your manager on Monday morning.
Employee Review Request Script
The exact words cashiers, servers, and front desk staff can use to ask for a review without feeling pushy or scripted. Includes variations for different situations and customer types.
Best use: Include in new hire packets. Run a 5-minute team huddle around it.
Review Platform Cheat Sheet
A one-page guide to the 10 review platforms that actually matter — and which ones matter most for restaurants, contractors, salons, dental offices, and retail. Most owners are focusing on the wrong ones.
Best use: Review with your manager and identify which 2–3 platforms to prioritize this quarter.
Built for local business owners
who want more 5-star reviews
Restaurants & Cafés
A single 2-star review can swing your entire rating when you have under 100 reviews. You need a system, not a one-time fix.
Salons & Spas
Your clients trust online reviews like personal recommendations. The toolkit helps you capture that trust consistently.
Contractors & Home Services
Homeowners read every review before they call. A strong recent review profile is your #1 sales tool.
Dental & Medical Offices
Patients choose providers based on reviews more than any other factor. Your online reputation is your referral engine.
Retail & Boutiques
Local search drives foot traffic. A strong review profile on Google Maps is what gets you found over the chain down the street.
Real Estate & Property
In a relationship-driven industry, reviews are proof. The toolkit helps you systematically collect them after every transaction.
The problems most
owners ignore until
it’s too late
-
✕You have no system for asking customers for reviews — it happens by accident, if at all.
-
✕A bad review sits unanswered for weeks because no one knows whose job it is to respond.
-
✕Your last Google review was 4 months ago — Google is quietly penalizing your ranking for it.
-
✕Your staff feels awkward asking for reviews, so they don’t — and you lose hundreds of opportunities a year.
-
✕You’re monitoring Google but ignoring Yelp, Facebook, and 6 other platforms where your customers are talking.
I didn’t even know we had a 3.8 on Yelp. We were focusing on Google. The toolkit made us realize we had a whole blind spot.
— Local restaurant ownerThe good news: all of these problems are fixable with the right process. That’s exactly what the toolkit gives you — for free, starting today.
Get the free toolkit.
No strings attached.
Four print-ready tools for local business owners who want more 5-star reviews. Download, print, and hand them to your team today.
We’re local. We’ll never spam you or sell your info.